After upgrading to my iPhone 1.1.1 firmware, my phones speaker went totally bezerk on me. Every time I tried making a call the speaker would just buzz and buzz. Not only would I hear it but the person on the other end would too! It was one of those radio interference buzzes you get when your cell phone is near a radio.
Odd enough, when you put the phone on speakerphone or used a bluetooth headset everything worked fine. It was only when you used the built in speaker that things went nuts. I tried a firmware restore suggested by my friend Daryl but soon after the restore it started freaking out again.
So after driving me crazy for half a week, I took my phone into the Apple store where they promptly replaced it. It was really great to have such an awesome customer service experience. Nowhere else could I have done that! I’m absolutely an apple fanboy. Thanks for not only making such a great device but also supporting it so well.
Jc, a question about the replacement process. After they switched the SIM cards did you have to restore your phone from iTunes or were they able to do that at the Apple store.
Chad had to have his replaced, too. It was shutting down out of nowhere and was saying “SIM card not found” on occasion.
And Chris– I think I can answer your question. The genuis at the Apple store updated the phone at the store, but it didn’t import all of Chad’s settings (like e-mail, etc). As a matter of fact, I would NOT recommend them doing anything at the store, because the genius updated it through a computer that was tied to his name, so Chad’s phone was saying it was some other guy’s phone. He re-set it and updated it from his computer and everything was fine, though.